Shipping policy

Shipping

Order Processing

Orders are processed within 1–3 business days from the date of purchase. You’ll receive a confirmation email with tracking details once your package is on its way.

Domestic Shipping

• Standard Shipping (3–7 business days) – $5
• Expedited Shipping (1–3 business days) – $25

International Shipping

We currently ship only within the United States but hope to expand soon.

Free Shipping

Enjoy free standard shipping on orders over $250.

Lost or Damaged Packages

Once tracking shows delivery, Esme & Arlo is not responsible for lost or stolen packages. If your order arrives damaged, please contact us with photos of the packaging and item. We’ll assist you with filing a claim with the carrier.